Always prohibited
- Illegal narcotics, psychotropic substances and contraband.
- Unlawful weapons, ammunition, explosives, detonators or components intended for harm.
- Stolen property, proceeds of crime or goods whose possession or transport is unlawful.
- Counterfeit currency, forged government instruments or fraudulent identity material.
- Material whose transport is prohibited by applicable postal, aviation, rail, road, maritime, customs or local law.
- Any item intended to injure a person, compromise transport safety or evade lawful inspection.
Controlled or restricted
- Dangerous goods, chemicals, batteries, fuels, gases and flammable material.
- Medicines, biological material, medical specimens and temperature-controlled items.
- Alcohol, tobacco, regulated agricultural products and food requiring licences or temperature control.
- Cash, bearer instruments, precious metals, jewellery, artworks and unusually high-value property.
- Live animals, remains, plants, seeds or wildlife products.
- Weapons, tools or components that are lawful only with permits and qualified carriage.
What happens when an item is suspected
DwelG may refuse pickup, request supporting documents, require compliant professional carriage, inspect or scan the package where lawful, pause movement, return the item or notify competent authorities. The sender remains responsible for the declaration and resulting lawful costs.
Need clarification?
Contact support@dwelg.com before creating the booking. Do not hand the item to a provider while eligibility is uncertain.